Quality Assurance Policy

CORE Facility Services Senior Management team has developed the Quality Assurance Policy that governs day-to-day operations to ensure quality in all product and services.

CORE Facility Services recognises that cleaning forms a critical part of ensuring clients provide the highest representation of their facilities to their students, staff, students families, surrounding community as well as potential students that visit the site. CORE Facility Services is committed to providing a standout service for clients through a Voice-of-Customer approach.

CORE Facility Services Senior Management adopts a customer-first approach through a V.o.C. focus which ensures that customer needs and expectations are determined, converted into requirements and are met with the aim of enhancing customer satisfaction.